Refund Policy
Last Updated: June 2026
This Refund Policy governs purchases of mentorship programs, educational content, training materials, and related services offered by Beatriz Jesus Biajante ("Company", "we", "our", or "us").
By purchasing any product or service from the Company, you agree to the terms outlined below.
1. Digital Products and Educational Services
The Company provides digital educational services, mentorship programs, training materials, and online content.
Due to the nature of digital products and services, access to content may begin immediately after purchase.
2. Refund Eligibility
Customers may request a refund in accordance with applicable consumer protection laws.
To be eligible for a refund request, the customer must:
- Provide proof of purchase.
- Submit the request through the official support channel.
- Comply with any legal requirements applicable in their jurisdiction.
3. Mentorship Programs
Refund requests for mentorship services will be evaluated based on:
- Participation status.
- Access to educational materials.
- Delivery of mentorship sessions.
- Applicable consumer protection regulations.
If substantial portions of the mentorship have already been delivered, a full refund may not be available where permitted by law.
4. Non-Refundable Situations
To the extent permitted by applicable law, refunds may not be granted for:
- Change of mind after significant use of the service.
- Failure to attend scheduled sessions.
- Lack of implementation of the mentorship recommendations.
- Dissatisfaction resulting from unmet personal expectations not expressly guaranteed by the Company.
- Violations of the Terms of Use.
5. Processing Time
Approved refunds are generally processed within 5 to 15 business days. Actual processing times may vary depending on the payment provider, credit card issuer, or banking institution.
6. Chargebacks
Customers are encouraged to contact the Company before initiating a chargeback. Fraudulent or abusive chargeback claims may result in suspension of access to services or termination of customer accounts.
7. Promotional Offers
Products or services purchased through special promotions, discounts, bonuses, or limited-time offers may be subject to specific refund conditions disclosed at the time of purchase.
8. No Guarantee of Results
The Company provides educational guidance and mentorship. Because results depend on individual effort, skills, and market conditions, refund requests cannot be based solely on the absence of desired results.
9. Contact for Refund Requests
To submit a refund request, please contact:
Beatriz Jesus Biajante
CNPJ: 54.304.320/0001-64
Address: Rua da Pedra, 347, Pedra Branca, CEP 88137-045, Brazil
Please include your full name, email address used for purchase, transaction details, and reason for the request.
10. Policy Updates
The Company reserves the right to modify this Refund Policy at any time. Any updates will become effective immediately upon publication on the website.
Thank you for choosing our mentorship and educational services.